Frequently Asked Questions
Everything you need to know about Moasure's innovative measuring technology.
How does Moasure technology work without a laser?
Moasure uses high-performance accelerometers and gyroscopes to calculate distance, angle, and elevation by measuring its own movement in 3D space.
What is the shipping timeframe for international orders?
We offer worldwide shipping. Orders are typically processed within 24 hours and delivered within 3-7 business days depending on your location.
Does Moasure require a subscription to use the app?
No, the Moasure companion app is free to download and use with your device, and there are no monthly subscription fees for standard measuring features.
What is your return policy for electronics?
We offer a 30-day money-back guarantee. If you are not satisfied with your device, you can return it in its original packaging for a full refund.
Is the device water-resistant for outdoor construction use?
Moasure devices are built for professional use and feature a rugged design that is resistant to dust and light splashes, making them ideal for outdoor environments.
What payment methods do you accept?
We accept all major credit cards, PayPal, Apple Pay, and Google Pay, as well as flexible financing options through Klarna and Affirm in select regions.